About 10 days before your official contract start, we will begin preparing you for a smooth project kick-off. This includes an email to schedule your official project kick-off, further details on the process, and the first important steps.
What are my payment options?
You have the following payment options: bank transfer/invoice and direct debit. However, we prefer the direct debit method to ensure a smoother process on both sides. The first payment is only due at the start of the contract. Payment is usually made annually in advance. Monthly payment is also possible for an additional fee.
How do I sign the contract?
You can sign the contract online via e-signature.
When do I get access to my information security platform?
You will receive platform access on the day of your official contract start. A platform assistant will give you an overview of the most important functions and first steps.
Can DataGuard be my external Information Security Officer?
DataGuard can take on the role of your external Information Security Officer (ISO). You can include this service in your contract.
How long will it take to set up my information security management system (ISMS)?
The time needed to set up an ISMS depends very much on internal resources, priorities, and processes. Depending on this, it can take 4 - 6 months or longer.
How long does it take to get certified?
It can take 4 - 6 months or longer to certify your ISMS successfully. This is highly dependent on internal resources, priorities and processes.
When does onboarding start?
We start our onboarding even before your official contract start date. About 10 days before your official contract start, we will begin preparing you for a smooth project kick-off. This includes an email to schedule your official project kick-off, further details on the process, and the first important steps. You will receive platform access on the day of your official contract start. A platform assistant will give you an overview of the most important functions and first steps so you can start with the first topics. In addition, the pre-arranged project kick-off will take place during the first weeks of the contract – in this call, you will get to know your dedicated DataGuard contact person.
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Customer Success Stories
“Caring about data privacy is just common courtesy. It shows that you care just as much about your customers themselves as you do about them spending money with your company. If we only cared about...
“Parconomy’s solution is aimed primarily at parking garage operators and mobility providers – both municipal and commercial. Data privacy is a top priority for these target groups – and that's a good...
“E-commerce is all about people. We do more than just store personal data: we monetize it. This makes it critical for us to stay on the safe side of data protection law. DataGuard helps us do exactly...
"As a result of flexibility for recording permissions introduced by DataGuard, UNICEF UK have seen a significant increase in the number of supporters giving consent to marketing depending on channel."
“Trying to find the right solution was a complete minefield. There was no understanding or empathy. We are dealing with sensitive data and needed extra help. Nobody took the time to really understand...
“DataGuard's team of privacy experts is what makes the difference. They don't just tell us "do it like this", they also explain why it should be done in a specific way – which helps broaden my team's...
"The requirements with regard to data privacy and information security recently increased massively with our automotive customers, similarly to our industrial customers from other industries."
"With DataGuard, there’s a certain amount of hours included in our package. It covers the amount of questions that I have and gives me peace of mind that I won’t get a huge invoice at the end of the...
"Strong data protection practices are a great argument in favour of a company. People really care about this. And if customers care about it, then businesses need to care about it, too. With the help...
“We chose a professional solution that covers a spectrum which an individual internal data protection officer cannot provide – neither in terms of expertise nor in terms of time."
“We were introduced to DataGuard and they were able to provide us with the perfect solution at the time we needed it. DataGuard gives us peace of mind and helps us sleep well at night. If you want to...
“Previously, all data privacy queries ended up on my desk. Now, the platform is the linchpin. Colleagues can find all their necessary to-dos, templates, documentation, and training courses easily and...
“DataGuard allows us to automate responses which saves time and money. And if we ever have a question, they have a team of experts standing by to help. It is like having a pain reliever."
“As a non-profit, we often work with so much personal data – names, email addresses, phone numbers, and more. We have to be on the safe side when it comes to privacy.”
TISAX® is a registered trademark of the ENX Association. DataGuard is not affiliated with the ENX Association. We provide consultation and support for the assessment on TISAX® only. The ENX Association does not take any responsibility for any content shown on DataGuard's website.
All data provided is for information only, based on internal estimates. This information is not indicative of KPIs, and is not given with any warranties or guarantees, expressly stated or implied in relation to accuracy and reliability.
When building trust, information security and data privacy go hand in hand.
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100% success in ISO 27001 audits to date
40% total cost of ownership (TCO) reduction
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External data protection officer
Audit of your privacy status-quo
Ongoing GDPR support from a industry experts
Automate repetitive privacy tasks
Priority support during breaches and emergencies
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Simplify compliance
Continuous support on your journey towards the certifications on ISO 27001 and TISAX®️, as well as NIS2 Compliance.
Benefit from 1:1 consulting
Set up an easy-to-use ISMS with our Info-Sec platform
Automatically generate mandatory policies
100% success in ISO 27001 audits to date
TISAX® is a registered trademark of the ENX Association. DataGuard is not affiliated with the ENX Association. We provide consultation and support for the assessment on TISAX® only. The ENX Association does not take any responsibility for any content shown on DataGuard's website.